Privacy Policy
Effective Date: December 24, 2024
Mystic Aura Studio LTD (“we,” “us,” “our”) operates the website VitalCrystalWater.com (the “Website”). This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Controller
The data controller responsible for processing your personal data is: Mystic Aura Studio LTD
Address: 606 Tomichi Trail, Lakeway, TX 78738
Email: [email protected]
2. Information We Collect
We collect the following types of personal data from you:
2.1. Information You Provide
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Account Information: If you create an account, we collect your login credentials.
- Payment Information: Credit/debit card details or other payment data via secure third-party processors.
- Communications: Messages you send us, including inquiries or feedback.
2.2. Automatically Collected Data
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Pages visited, time spent on the Website, and navigation patterns.
- Cookies and Tracking Technologies: Information collected through cookies or similar tools. (Refer to our Cookie Policy for details.)
3. How We Use Your Data
We process your personal data for the following purposes:
3.1. Service Provision and Order Fulfillment
- To process and ship your orders.
- To handle returns, refunds, or exchanges.
3.2. Communication
- To send order confirmations, shipping updates, and promotional emails (with your consent).
- To respond to your inquiries or feedback.
3.3. Website Functionality and Improvement
- To analyze usage patterns and improve user experience.
- To secure and maintain the integrity of our Website.
3.4. Legal and Compliance Requirements
- To comply with legal obligations, such as tax and accounting rules.
- To detect and prevent fraudulent or unauthorized activities.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations when you purchase a product.
- Legitimate Interests: For analytics, fraud prevention, and improving our services.
- Consent: For marketing communications and use of non-essential cookies.
- Legal Obligation: To comply with applicable laws and regulations.
5. Sharing Your Data
We may share your personal data with:
5.1. Service Providers
Third-party providers that assist in:
- Payment processing (e.g., Stripe, PayPal).
- Shipping and delivery (e.g., USPS, FedEx).
- Marketing and analytics (e.g., Google Analytics).
5.2. Legal and Regulatory Authorities
We may disclose your data if required by law or to protect our legal rights.
6. Data Storage and Retention
Your data is stored securely on servers located in the United States. We retain personal data for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
7. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive information during transmission.
- Regular security assessments.
- Restricted access to personal data.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
8.1. Right to Access
Request access to the personal data we hold about you.
8.2. Right to Rectification
Request correction of inaccurate or incomplete data.
8.3. Right to Erasure
Request deletion of your personal data (subject to legal obligations).
8.4. Right to Restrict Processing
Request limitations on how we process your data.
8.5. Right to Data Portability
Request transfer of your data to you or another service provider in a structured format.
8.6. Right to Object
Object to processing for direct marketing or legitimate interests.
8.7. Right to Withdraw Consent
Withdraw consent for processing where consent is the legal basis.
8.8. Right to Lodge a Complaint
File a complaint with your local data protection authority if you believe your rights have been violated.
9. Exercising Your Rights
To exercise your rights, please contact us at:
Email: [email protected]
We will respond within 30 days, as required by GDPR.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Mystic Aura Studio LTD
Address: 606 Tomichi Trail, Lakeway, TX 78738
Email: [email protected]